Terms & Conditions

Last updated: [16/10/2024]

Welcome to the Extreme Plumbing website. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Introduction

  • These Terms and Conditions govern your use of our website and any services provided by Extreme Plumbing. This includes booking appointments, accessing information, or interacting with our content.
  • “We,” “us,” “our,” and “Extreme Plumbing” refer to the company. “You” and “your” refer to the user of our website or services.

2. Services

  • Plumbing Services: We offer plumbing services, including geyser installations and repairs, emergency plumbing, burst pipe repairs, bathroom renovations, and blocked drain solutions. Service availability may vary based on your location within Centurion.
  • Service Requests: When you submit a request through our website or by phone, it does not constitute a confirmed booking. We will contact you to confirm availability and schedule an appointment.
  • 24/7 Service: While we strive to provide 24/7 availability, response times may vary based on demand, location, and other factors.

3. Payment Terms

  • Payment Methods: We accept various payment methods, including cash, electronic transfers, and credit/debit cards. All payments are due upon completion of services unless otherwise agreed upon.
  • Estimates and Quotes: Any estimates or quotes provided are subject to change based on the final scope of work and any additional parts or services required. We will communicate any changes before proceeding with the work.
  • Late Payments: Late payments may be subject to additional charges or interest as permitted by law.

4. User Responsibilities

  • Accurate Information: You agree to provide accurate and complete information when requesting our services. This includes your contact information and details regarding the plumbing issue.
  • Use of Website: You agree to use our website for lawful purposes only and not to engage in any activity that could harm the website’s functionality, security, or user experience.

5. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Extreme Plumbing and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written consent.

6. Limitation of Liability

  • Extreme Plumbing strives to provide high-quality services; however, we are not liable for any damages or losses that may occur due to the use of our website or services, except where required by law.
  • In no event shall Extreme Plumbing be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

7. Warranties and Guarantees

  • We stand by the quality of our work and may offer warranties on certain services or parts provided. The details of these warranties will be specified at the time of service. Any issues or defects covered by our warranty must be reported within the specified period to qualify for a remedy.
  • Extreme Plumbing makes no guarantees regarding the suitability of the website’s content for your specific needs.

8. Cancellation and Rescheduling

  • Cancellation: You may cancel or reschedule an appointment by contacting us at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.
  • Rescheduling: We will do our best to accommodate your preferred rescheduling date and time, subject to availability.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising out of these terms or the use of our services shall be resolved in the courts of [Jurisdiction].

10. Changes to These Terms

  • Extreme Plumbing reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with the date of the last revision.
  • Continued use of our website or services after any changes indicates your acceptance of the updated terms.

11. Contact Us

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:
    • Email: Pnplumbing357@gmail.com
    • Phone: 0768663792
    • Address: 184 Kwartel Rd, Birch Acres, Kempton Park, 1618, South Africa

 

By using our website or booking services with Extreme Plumbing, you agree to these Terms and Conditions. Thank you for choosing Extreme Plumbing for your plumbing needs!